Relationships & Insights
Encourage interaction and engage with customers throughout their lifecycle.
Upsell & Cross-sell
Measure customer success to customer growth (upsell, cross-sell, expansion).
Hear what customers are saying regardless of platform.
Frictionless engagement with your customers within your product (in-app messaging), website, community, portals, email or social channels, when and where they prefer.
Customized triggers based on customer profiles, context, product activity, engagement level, satisfaction, and preferences.
Automated trigger-based campaigns, sequence messaging, scheduling, ready-made templates, curated posts, & reusable activities allow you to launch advocacy requests in minutes.
Summon the Advocate Army
Through highly personalized and targeted requests called ASKs, Crowdvocate enables you to cast a wide net across all customer segments, roles and geography to leverage their voice and insights.
1. Pre-build triggered customer journey campaigns or pinpoint your target audience as needed.
2. Define your ASK – engagement, satisfaction, advocacy, upsell, and more.
3. Engage instantly with all target customers and receive a timely, high conversion response.
Can you imagine the impact?
Need Customer Evidence?
Lacking online reviews? References? Customer stories? What about testimonials, increased social engagement, and user-based content?
With Crowdvocate, endless engagement and advocacy needs are made possible, automated, and easy to generate and utilize.
Need to generate and measure customer growth?
Are your KPIs set on upsell and cross-sell, or adoption and expansion? Want to run customer driven Account-Based Marketing (ABM)? Want to measure and visualize your impact?
With Crowdvocate, growth campaigns are triggered and automated.
Want to build your relationships and increase loyalty?
Need product and service feedback? What about usage-based satisfaction tracking and NPS?
With Crowdvocate, you can easily automate your relationship marketing and personalize your interactions with product users and decision makers.
App, IM, email, community sites, chat, text, social media, tech forums, etc…. Crowdvocate enables you to engage your customers through the channels they prefer while increasing your conversion rates.
We made it frictionless so you can succeed.
Multiple audiences, single solution
Engage your customers, partners, or any customized group with a single platform for all of your company’s customer marketing engagement needs.
User engagement preferences
Let your advocates choose where and when to engage. Whether online, mobile, in-app, email, IM, social media and forums, let our frictionless relationship platform increase your adoption and conversion rates.
With scheduling, ready-made campaign templates, curated posts and re-use of activities you can launch advocacy requests in minutes, and invest as little as an 2 hours a week.
Targeted Audience Precision
Define your campaign audiences by utilizing our powerful & specific customer targeting:
Profile: Geography, industry, company, company size, seniority, role, etc.
Attributes: Product line, use-cases, satisfaction, etc.
Behavior: Engagement, context, prior actions.
Advocacy made easy
Create advocacy, campaigns, and ASKs in 3 simple steps; no digital know-how required. Any industry, any role, any background. No ASK is too burdensome for the correctly matched customer.
Crowdvocate provides a holistic platform for customer engagement marketing, growth campaigns and advocacy. From targeted campaigns with set KPIs, analytics, and reporting to ready-made posts, reward engines, gift menus, gamification elements, and much more.
Trust recommendations from people they know (including LinkedIn connections). But, only 15% trust recommendations from brands. (Source: Gartner)
Increase in customer retention can increase a company’s profitability by 75%.
(source: Bain & Company)
Acquiring a new customer is five times more expensive as retaining an existing customer. (source: Invesp)
Influence & Recognition
Acknowledge your advocates’ contributions. Empower self-promotion and grant advocate perks.
Belonging & Networking
Network with peers in an exclusive professional community.
Perks & Swags
Product and service discounts, event entry, digital gift cards, special access to our leadership team, courses, swag—a token of appreciation goes a long way.
A simplified and frictionless engagement method for customers and partners alike.
Give back to brands, products, and services customers use and appreciate.
If you received education, fun & productivity, content, community and tools to become influential… well wouldn’t you jump on-board?