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Customer Insights

Understand your entire customer-base, their journey on multiple touchpoints throughout their lifecycle, then leverage on insights for triggered campaigns – all in one platform.
One source of truth for your customer experience!

Insight to the customer base

Maturity model

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Crowdvocate Customers add on average over 20 new customer data points and attributes to their CRM / account analytics

Company level insight & impact

Learn more about how our integrations help in measuring your customer marketing campaigns ROI, and effectiveness. 

Collect customer journey data automatically

Crowdvocate tracks your post-sale customer journey cross-platform on multiple touchpoints, in-product and beyond, to provide streamlined customer experience mapping and insights