In this webinar, we cover the customer strategy in growth companies, the role of CCO, customer advocacy and more:
Alex Hesterberg, Chief Customer Officer at Delphix, and Gal Biran, CEO & Cofounder at Crowdvocate discuss hot topics in customer strategies, pandemic response and future planning, the importance of a CCO and more.
Alex has decades of experience at infrastructure, marketing and automation companies like Symantec, Riverbed, Sailthru and Turbonomic as they scaled through $100M and some up to $1B. He currently leads Delphix’s solution consulting, implementation, pre-sales, customer success, support, education, advocacy and other services functions.
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About our speakers:
Gal is the Co-founder and CEO of Crowdvocate, and a Customer Marketing evangelist. In 19 years of B2B sales & marketing experience in global tech companies, Gal realized marketing is broken! He envisioned a new way technology can impact B2B sustainable growth, and it starts with your customer base 🙂
Alex is currently Delphix's Chief Customer Officer. Previously, he led high-performing Professional Services and Sales teams at Symantec, Customer Success and Sales teams at Sailthru Inc. and started his career as a Project Manager and Database Administrator at Computer Sciences. Alex is passionate about cross-functional alignment within field organizations and always improving the customer experience.