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Industry Job Board

The Customer Marketing & Advocacy domain is growing! We’re constantly updating this board with new opportunities. 

Need our help? We’d be happy to provide resume tips, or try to intro you with the right people.  

Please note: Crowdvocate is sharing public job postings in this board. We do not represent the positions or companies in this list. We do not provide recruiting services. This board is for the benefit of the industry and practitioners in the field. 

Senior Director, Customer Advocacy

Redwood City, California US

10/20/2020

You will play the leading role, managing the team that is the liaison to our customers around the globe. You and your team will serve as the primary contact with customers to nurture relationships to foster loyalty and advocacy, capture and tell their stories, and to be an evangelist for customers inside and outside the company. Customer Advocacy’s charter is to help tell the Informatica story through the eyes and experiences of our customers, and you will be a key representative of the company, its charter and its values.  Over 7,000 customers actively enjoy our market-leading products, and Informatica has been ranked #1 in customer loyalty by TNS for 11 years running.  Their stories need to be told! 

Sr. Partner Reference Manager

Seattle, WA

10/17/2020

In this role you will be responsible for developing and delivering the strategy for partner references and content. You will have a firm understanding of our audiences and identify partner success stories which demonstrate how APN Partners leverage our APN Programs to transform their business and generate AWS customer success.

APJ Sales & Customer Advocacy Lead

Singapore

10/19/2020

The Dell EMC Customer Advocacy team focuses on enabling Sales and exceeding customer expectations in engagement, ease-of-doing-business, and with practices/programs spanning the customer journey. We guide Enterprise Sales to maximize programs, services, customer engagements and opportunities to build trust and loyalty, while optimizing value and profitability for Dell EMC. The CCO uses research and analytics to create insights that extend to customer experience transformation, and to improving the Customer Operating Model executed by our Enterprise Account teams.

Customer Reference Manager - High Tech

Sunnyvale, CA

10/13/2020

Google is developing groundbreaking cloud solutions for companies, leveraging years of experience in building secure, reliable, and scalable cloud technology. As we rapidly bring new products to market that are transforming how companies collaborate and operate, we are seeking a Customer Reference Manager to identify opportunities and build programs with our valued customers, to foster shared thought leadership opportunities and amplify the benefits of Google Cloud through differentiated use cases.

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Customer Marketing Manager

Remote

10/10/2020

Netskope is looking for a Customer Marketing Manager, who is passionate about supporting business growth within our existing customer base. The successful candidate needs to understand the ‘voice of the customer’ and help grow advocacy amongst customers, while providing feedback to the business about their interests (through business-proven analytics). This person will draw on the success and experience of current customers and be able to share that story in an effective and creative way, encouraging other customers to become advocates.

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Customer Marketing Manager

Toronto, ON

10/8/2020

As the Customer Marketing Manager, you will be responsible for all aspects of customer assets creation and customer lifecycle promotion. You are skilled in making customer stories come to life and you’ll identify and develop content for customer stories ranging from case studies, external slides, blog posts, videos and webinars. Working collaboratively with the global demand marketing team, you’ll plan and execute customer marketing campaigns and initiatives with the customer content you’ve created.

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Customer Advocacy Digital Strategy Office Leader

Santa Clara, CA

9/30/2020

As a Customer Advocacy manager, you will set priorities for the Digital Strategy Office, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance. Responsible for directing the development of the company customer advocacy digital strategies and owning all aspects of customer experience digital engagement platforms and strategies.

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Customer Reference Manager

Central Israel

9/30/2020

Check Point is looking for a Customer Reference Manager to be responsible for the following. Grow a community of customer advocates across a variety of industries, company sizes and solutions. Develop programs and processes to recruit new customer reference. Develop materials to support the sales, demand generation and PR / AR teams. Capture and deliver inspiring customer journeys across video testimonials, written customer journeys, live events, webinars, press opportunities and more. Create compelling and innovative customer success stories to demonstrate Check Point’s solution superiority. Create repeatable, streamlined processes to work with the sales to identify customer evangelists. Find new ways to recognize and cultivate more customer evangelists. Consistently deliver relevant customer quotes to support product launches, press releases, analyst requests and the overall sales RFP process.

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Sales Director, Advertising & Advocacy

Washington, DC

Remote

10/02/2020

Armed with our industry-changing Issues Management platform, our Business Development team relishes the opportunity to help potential customers transform their businesses through the power of our technology and content. Sales Directors are FiscalNote’s key engine of market expansion and revenue growth. Focused on our customers’ long term goals, they become true strategic partners through deep empathy in order to develop our economic relationship with new customers. Able to understand true pain points and customer needs, the Sales Director of Advertising and Advocacy will lead a growing advertising, media, and advocacy business. 

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Customer Advocacy & Storytelling Manager

Pleasanton, CA

Remote

10/01/2020

We’re seeking a marketing professional with experience driving customer advocacy programs, including executive level engagements. This Workmate will be responsible for contributing to the strategy and execution of programs that put Workday customers at the center of strategic marketing initiatives.These programs will showcase some of our largest customer brands and C-level advocates in new and compelling ways, demonstrating thought leadership as well as the value and business transformation that these organizations achieve with Workday.

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Customer Loyalty Marketing Program Manager

Remote

30+ days ago

As a Customer Loyalty Program Marketing Manager at CrowdStrike, you will join a newly formed team that is responsible for CrowdStrike’s global customer marketing strategy to drive overall customer engagement and loyalty. The ideal candidate is a strategic thinker and collaborative self-starter who loves to delight and engage customers to increase loyalty and improve the customer experience. Your role will be to build and manage a loyalty platform and to lead customer communication programs to the base. Success will be measured by your ability to increase customer advocacy (including referrals, testimonials, references), identify cross-sell and upsell opportunities, increase loyalty and retention, and drive pipeline from existing customers.

 

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Customer Marketing Manager

Framingham, MA

30+ days ago​

In this role, you will:

  • Engage clients. Develop non-transactional experiences that cement clients’ relationships with Definitive. Orchestrate and enable thought leadership, client newsletters, social engagement, and peer-to-peer sharing.
  • Define and drive marketing-led customer upsell and cross-sell programs. Build compelling, audience-focused campaign products and value propositions. Weave the voice of the customer into client experiences by leveraging client stories, use cases, testimonials, excerpts from case studies, and more.
  • & more!
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Head of Customer Marketing

Staines, United Kingdom

9/28/2020

This role will be focused on bringing to life the success stories of our customer champions and amplifying the customer’s voice in the marketplace through the creation of customer content and opportunities. This position is directly associated with influencing revenue growth and branding building through the creation of compelling advocacy relationships and assets and contributing to our customers’ overall success.

 

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Head of Customer Marketing

Remote

9/21/2020

As our Head of Customer Marketing, you will play a pivotal role in shaping our customer lifecycle marketing strategies. You will be focused on the engagement of customers from onboarding through advocacy in close alignment with our Demand Generation, Sales, and Operations teams to increase our customer engagement, retention, and progression from purchase to advocacy. You will be responsible for customer program execution that results in strong customer relationships and increased net dollar retention across the Nextiva customer base.

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Customer Advocacy Specialist

San Jose, CA, US

9/30/2020

Sage Intacct is seeking an energetic and highly organized Customer Advocacy Specialist to join our Corporate marketing team in San Jose. The Customer Advocacy Specialist, reports to the Sr Manager, Customer Marketing If you’re passionate about customers, in this role you will support all customer engagement efforts as part of our customer marketing strategy and will join a team that’s leading the industry, This role will also support our sales team through driving customer content and support in the sales cycle. You must have high energy and be able to multi-task and communicate exceedingly well and be a creative team player.

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Marketing Manager, Customer Advocacy

Santa Clara, CA, US

30+ Days Ago

Centrify is looking for a highly effective and motivated Marketing Manager focused on Customer Advocacy and take on leveraging Centrify’s extensive customer base for driving engagement within the community. This role will need strong interpersonal, communication, and project management skills in order to organize our Customer Marketing program, form strong relationships with our top customer influencers, generate sales references and marketing content such as case studies, peer product reviews, written or video testimonials. In this role you will create and manage our customer advisory board, create customer communities and engagement for three levels of personas globally.

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Senior Manager, Customer Marketing

Boston, MA, US

9/21/2020

The Senior Manager, Customer Marketing (CM) is responsible for defining, executing, analyzing, and managing the pre- and post-sale customer journey to drive interest, customer engagement, increase customer value realization, improve customer retention, and build advocacy. In this role, the Senior Manager, CM will partner with product, digital, and field marketing as well as our global sales team to build and implement prospect and customer-focused marketing campaigns to increase Skillsoft value and mindshare with prospective customers and our existing customer base.

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Senior Customer Marketing Manager

San Francisco, CA, US

9/28/2020

The Customer Marketing team brings the heart and soul of the company to life by sharing the stories of our customers, our brand and our technology. We are looking for an experienced Customer Marketer to develop and promote relevant and inspiring customer stories – all for the love of software.

Our ideal candidate is a person who thrives on building process and rigor with a heavy dose of creativity – you like to work with all the crayon colors!

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Customer Engagement Consultant

Washington D.C. , US

10/2/2020

A Consultant on our Customer Engagement Team within CrowdStrike Services is the key partner helping our valued customers achieve their strategic objectives and maximize the value of their relationship with CrowdStrike Services. A Customer Engagement Consultant serves as the liaison between the customer and the CrowdStrike Services ecosystem, helping accelerate and optimize value delivery to the customer.

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Senior Customer Advocacy Manager

San Francisco, CA, US

10/1/2020

The Senior Customer Advocacy Manager is responsible for all aspects of customer assets creation and promotion. You are skilled in making customer stories come to life. Writing and storytelling comes naturally to you and is a skill you enjoy honing. In this role, you’ll identify and develop content for customer stories ranging from case studies, external slides, blog posts and filmed narratives. Working collaboratively with the global marketing team, you’ll orchestrate marketing campaigns and strategies with the customer content you’ve created. In essence, y ou are the Chief Customer Storyteller and Marketer!

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Customer Advocacy & Storytelling Manager, Marquee Customer Programs

San Francisco, CA, US

10/1/2020

We’re seeking a marketing professional with experience driving customer advocacy programs, including executive level engagements. This Workmate will be responsible for contributing to the strategy and execution of programs that put Workday customers at the center of strategic marketing initiatives.These programs will showcase some of our largest customer brands and C-level advocates in new and compelling ways, demonstrating thought leadership as well as the value and business transformation that these organizations achieve with Workday.

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Customer Marketing Manager

Indianapolis, IN, US

30+ Days Ago

In this role, you will be primarily responsible for developing customer programs that drive growth within Jobvite’s install base. You will do this by leading marketing strategy and campaign planning into our customer base to help Jobvite secure renewals, up-sells, and cross-sells. Additional responsibilities will focus on increasing adoption, engagement and advocacy.The Customer Marketing Manager will report to the Director of Digital and Demand and work extensively with the Director of Product Marketing.

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Customer Marketing Manager

Boston, MA, US

30+ Days Ago

The marketing team is special – a collection of powerful misfits, passionate doers, creative strategists and insatiable dreamers. We’re looking for people nothing like us to make our diverse group even more diverse and broaden our collective thought.Specifically, we want someone who is going to tell our customers’ stories.

Our customers aren’t simply special. To us, they are our lifeblood. They are entrepreneurs. Parents. Providers. They put their livelihood on the line every day to make their dreams come true. Our customers are inspired and inspiring. And we need to do a better job sharing their truth.

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Customer Marketing Manager

San Francisco, CA ,US

9/21/2020

As a member of the marketing team, you’ll be a core part of helping us do just that by creating inspiring and compelling resources, experiences, and community that demonstrate one of Stripe’s most important operating principles: users first.
To do this, you’ll be counted on to work cross-functionally across design, comms, sales, product and more. You’re a strategic thinker and a doer. You take a creative approach to challenges and initiatives and never settle for good enough. You’re thoughtful and collaborative with a strong bias towards action and you care deeply about doing what’s best for our customers.

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