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Marketing Industry Job Board

The Customer Marketing & Advocacy domain is growing! We’re constantly updating this board with new opportunities. 

Need our help? We’d be happy to provide resume tips, or try to intro you with the right people.  

Please note: Crowdvocate is sharing public job postings in this board. We do not represent the positions or companies in this list. We do not provide recruiting services. This board is for the benefit of the industry and practitioners in the field. 

Senior Customer Advocacy Program Manager

Seattle, WA

11/13/2021

Accenture is hiring a Senior Customer Advocacy Program Manager. The responsibilities include the coordination and monitoring of customer advocacy deliverables, schedule and scope (case studies, videos and other customer content). Also oversees all aspects of the project including deadlines, milestones, assignments and risk management along with summarizing project status.

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Reference Manager

Kansas City, KS

11/12/2021

As a Reference Manager on the Sales Alignment Reference Management team, you are responsible for the client reference experience to produce successful client relationships and reference events. You leverage your experience to cultivate and strengthen strategic relationships with reference clients, manage cross-functional collaboration to execute highly effective reference events and prepare clients for complex reference events including sales strategy, key messages and participant details. You will lead projects to increase efficiency and awareness of references for sales opportunities and develop new reference programs that maximize our client base. You also lead and develop Reference Program client recruitment strategy, collect reference client experiences for PR spots, videos, case studies, speaking and award opportunities. As a key member of the team you develop and publish reporting to respond to sales reference requests and track results, maintain current understanding of client’s solution usage, adoption and workflows and identify opportunities to enhance reference events.

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Global Customer Advocacy & Reference Program Director

Tinton Falls, NJ

11/11/2021

The Director of the Commvault Customer Reference Program is responsible for the vision, strategy, execution and management of the global program. This person must also develop a robust portfolio of strategic customer references aligning to Commvault’s key strategic initiatives and defined sales and marketing reference priorities. S/he must cultivate strong relationships with sales and marketing leadership, cross-functional teams of subject matter experts and strategic customers to ensure the successful outcome of the overall program’s mission and goals.

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Customer Advocacy, Senior Manager

New York, NY

11/09/2021

At Checkout.com, we pride ourselves on the quality of our relationships with the most dynamic merchants on the planet. As our Senior Manager for Customer Advocacy, you’ll be responsible for managing how we partner with our merchants to celebrate and elevate their successes.

In this role, you will work with global marketing and commercial teams to drive campaigns on customer advocacy through case studies, blog posts, webinars, podcasts, and more. You’ll be looking after our customer references, developing a customer repository of case studies, references, logos, blog posts and quotes, helping to launch our network of customer advisory councils and more. You will also work to develop a plan to show value of customer advocacy at Checkout.com.

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Global Sales Reference Manager - Evening Shift (North America)

Romania (Remote)

10/19/2021

Oracle is looking for a Global Sales Reference Manager to partner with sales teams to increase awareness of self-service content available to them to support their deals and securing one-to-one calls between their prospects and existing reference customers. The ideal candidate will be highly collaborative and action-oriented to quickly identify needs, present options, calendar meetings and track progress. This role is highly visible and requires fast turn-around times and proactive communication, so effectively multi-tasking with a sense of urgency is critical to success.

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Senior Manager, Customer Advocacy

USA (Remote)

10/17/2021

Veracode is seeking a Customer Advocacy Leader to extend Veracode’s global brand through voice of the customer initiatives. The Customer Advocacy leader will grow our program driving advocacy engagement and generating a pipeline of referenceable customers to become brand ambassadors. Reporting to the VP of Corporate Marketing, this role will grow an advocacy program aimed at increasing the visibility of the success that Veracode customers are achieving with their Software Security programs. Specifically, the advocacy program will engage the Veracode customer base and identify potential brand advocates open to sharing their expertise through references, third party reviews, industry surveys, case studies, speaking engagements, media interviews, and more. The role will work in close collaboration with our Marketing, Customer Success, and Sales teams to proactively introduce advocacy across the organization to elevate Veracode’s position in the marketplace.

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Customer Advocacy Manager

San Diego, CA (Remote)

10/16/2021

Seismic is seeking a hands-on, experienced, Customer Advocacy Manager. The ideal candidate is passionate about building relationships with customers engaging them in programs that drive mutual success and working with them to bring their success stories to market. This position is directly associated with influencing revenue growth, brand building, and retention efforts, through the creation of compelling advocacy relationships that contribute to our customers’ overall experience and success. Experience working with Sales, Marketing, Customer Success organizations to support growth is a must.

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Customer Advocacy Manager

California, USA

10/15/2021

As a customer advocacy manager, you will play a critical role in helping Upwork expand and scale it’s Customer Advocacy Program by building a pipeline of customer advocates and stories that increase market awareness, accelerate the sales cycle and help articulate the journey towards adopting more flexible workforce models. Success in this role hinges on understanding business priorities, sales processes and customer perceptions and considerations.

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Senior Customer Advocacy Manager

USA (Remote)

10/14/2021

Matillion is looking to add a Senior Customer Advocacy Manager to #TeamGreen based in the US. Our US HQ is in Denver but we are happy for this person to sit remotely.

As our Sr. Customer Advocacy Manager, your focus is to help drive increased efficiencies in landing, expanding and retaining customers by capturing and highlighting the success of customers across external and internal channels, communities, influencers, and analysts.

You will have a tight pulse on our happiest of customers, build lasting relationships and have creative ideas for recruiting and catalyzing engagement of our customer base. A key responsibility of this role is the management of Matillion’s reference program, focussed on accelerating the sales cycle and supporting the public voice of the customer in Thought Leadership and PR activities. This role also includes responsibility for the creation and evangelism of customer success through videos, written case studies, speaking opportunities, and blogs.

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Senior Customer Advocacy Manager

USA (Remote)

10/12/2021

Illumio is looking for a marketing leader who loves customers as much as the company does. The Senior Manager of Customer Advocacy will put customer storytelling at the center of everything we do. This role will shape the global customer advocacy program, build the team, partner with our customer advocates to celebrate their success, and collaborate with a wide range of teams including customer success, marketing and sales.

You should be a self-starter who is enthusiastic about celebrating customer success, a passionate and strategic marketer, a world-class collaborator and storyteller, and someone who is excited to shape the future of cybersecurity at a high-growth enterprise software company.

This role reports to the VP, Corporate Communications.

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Reference Manager - Customer Advocacy (Remote)

USA (Remote)

10/7/2021

The Reference Manager – Customer Advocacy will be responsible for the strategy, development, and implementation of CentralSquare’s reference program. Reporting to the VP of Marketing, this position plays a key role in sharing CentralSquare’s customer successes with the world. In sharing those successes, the public safety and administration community moves forward in creating smarter, safer and more connected communities. The Reference Manager – Customer Advocacy will lead the reference program for the company and work closely with CentralSquare customer advocates and internal teams including Customer Success, Proposal Management and Sales. This position requires a candidate who is comfortable creating a strategy, building a program, leveraging reference management technology and driving progress in a fast-paced environment dedicated to the communities we serve.

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Senior Customer Marketing Manager

USA (Remote)

10/3/2021

Talkdesk is one of the fastest growing companies in the world, a leader in the Gartner North America Contact Center as a Service Magic Quadrant, and an organization that is truly disrupting the industry. We have 1800+ customers, representing all industries, who are offering superior customer experiences to their customers. We are disruptive risk-takers that don’t have a traditional way of doing things and will do whatever it takes to build solutions that improve citizen experiences. Join the adventure and grow with us.

Talkdesk is looking for an inspiring marketer who has a passion for customer advocacy to lead our customer advocacy program in North America. This marketer will partner across the Talkdesk organization to help identify and activate our customer advocates. Experience working with Sales and Customer Success to support exponential growth is a must. The successful candidate will join a world-class marketing organization that is smart and scrappy while being authentic and innovative.

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Vice President of Customer Advocacy Organization

Bloomington, MN

9/30/2021

The Vice President of Customer Advocacy is the Seagate Executive responsible for our customer’s product experience. This role is accountable for Seagate’s technical customer engagement and requirements planning, product assurance and the associated processes and testing, factory and supply chain quality, product qualification planning and execution, and corporate quality business processes. The role will require a significant level of engagement with our customers and internal peers to develop and execute the plans. The role will be highly visible to our customers. The scope extends across all of Seagate’s businesses and will require close collaboration with the Lyve team to develop appropriate plans for those markets.

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Head of Customer Marketing

Seattle, WA

8/3/2021

Qualtrics is seeking a Customer Marketing Lead to join our rapidly growing marketing team. Our research has shown that our most deeply-engaged customers spend more, renew and expand more, and ultimately become advocates for our brand and help us take Experience Management (XM) to the world.

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