7 Tips for Running Advocacy on a Small Team
Customer marketers have a lot on their plates: Keeping customers educated, informed and engaged through
Please join us to hear from Leslie Paterson, VP of Global Customer Advocacy & Engagement, and Brittany Mullen, Director of Customer Engagement, at Genesys. They will discuss how to establish and grow a customer advocacy program that focuses on building strategic engagements for long-term success with a customer.
Please join us to hear from Leslie Paterson, VP of Global Customer Advocacy & Engagement, and Brittany Mullen, Director of Customer Engagement, at Genesys. They will discuss how to establish and grow a customer advocacy program that focuses on building strategic engagements for long-term success with a customer.
Customer marketers have a lot on their plates: Keeping customers educated, informed and engaged through
Missed our Meetup with Diana Yanez-Pastor from Cloudera? Here are her Best Practices for Building
The Customer Marketing & Advocacy domain is growing! We’re constantly updating this board with new opportunities.
Need our help? We’d be happy to provide resume tips, or try to intro you with the right people.
Please note: Crowdvocate is sharing public job postings in this board. We do not represent the positions or companies in this list. We do not provide recruiting services. This board is for the benefit of the industry and practitioners in the field.
As a Customer Marketing Manager, Advocacy, and critical member of the Customer Marketing team, you’ll own the strategic direction of the Customer Reference Program, Customer Referral Program, and our advocate community, Builders Club. Leverage your passion for relationship building and customer experience to rally cross-functional partners behind your vision of developing and growing Customer Advocacy Programs. If you have a blend of program mangement, project management, and data analysis skills—we’d love to hear from you!
We are excited to welcome a Customer Lifecycle Marketing Manager to be a critical part of our Community Learning and Love team. As part of a cross-functional, highly collaborative team, you will lead our efforts to develop, test, and optimize scaled customer lifecycle marketing campaigns, with a heavy emphasis on email marketing, designed to increase retention and product use across Guru’s customer base.
As Senior Manager Customer Marketing, you will be responsible for helping to build and execute a world-class customer marketing function at Sisense. The ideal candidate is passionate about building relationships with customers, working with them to bring their innovative and inspirational stories to market, and engaging them in programs that drive mutual success.
We are seeking a Principal Customer Marketing Manager to strategically drive our global customer engagement and growth programs. You are expected to understand the value drivers for Veracode customers and the core personas who buy, measure, and use our products including their unique challenges, typical buying cycles, and areas of growth or opportunity.
Rapid7’s Customer Excellence Team is responsible for building insights, user knowledge, and marketing programs that help Rapid7’s customers get value from our products and services. As the Customer Marketing Manager for Advocacy, you’ll be responsible for delighting customers and building their loyalty, and enabling them to be powerful advocates for our brand. Through strong cross-functional partnership within the marketing organization as well as with teams across Customer Success, Customer Experience and Sales, you will help our customers achieve their goals and also drive the goals of the business.
Remote
Headspace is seeking a results-oriented Customer Marketing Manager, Enterprise to bring together the heart and soul of Headspace to life by sharing the stories of our customers, our brand, and our technology. The Customer Marketing Manager for Enterprise will build a best-in-class advocacy program and shape our long-term approach to building customer advocacy.
Boston, MA, US
Seismic is seeking a highly motivated Customer Advocacy leader to join our team. The ideal candidate loves working with customers and will be responsible for growing and strengthening our Customer Advocacy Program. This role will be leading a newly formed team and will be focused on bringing to life the success stories of our customer champions and amplifying our customer’s voice in the marketplace through the creation of customer content, advocacy and engagement opportunities. This position is directly associated with influencing revenue growth, brand building, and retention efforts, through the creation of compelling advocacy relationships that contribute to our customers’ overall experience and success. Experience working cross-functionally with Sales, Marketing and Customer Success to support growth is a must.
Remote, US
The Director/Sr. Director of Customer Growth Marketing will play a cross-functional leadership role in shaping our customer lifecycle marketing and expansion strategy that result in strong customer relationships, increased net dollar retention and increasing spend across the customer base.
Tysons Corner, VA, US
Cvent is seeking an experienced marketer to lead our engagement with our hospitality customers. We want someone who shares our passion for customers and has a “customer-first” marketing perspective. As a Director, Customer Marketing – Hospitality, you will guide the development and execution of our strategy in support of retention and advocacy across our customer base. You will manage and execute customer engagement marketing programs to key customer segments, working closely with our client service, account management and product management teams. Your success relies on your ability to manage multiple projects and influence organizational change on behalf of customers.
As the Head of Customer Lifecycle Marketing you will build the customer marketing strategy at Drift. You will be focused on the engagement of customers from onboarding through advocacy in tight alignment with the Demand Team to increase our customer engagement, retention and progression from purchase to advocacy.
You will have overall responsibility for developing the strategy and overseeing the execution of all customer marketing initiatives across the business and focus on building, nurturing, and maintaining Peakon’s online community, Customer Advocacy programs. Success in this role can be achieved with a passion for the customer and a focus on building lasting customer relationships. This role is part of the Marketing Leadership team and will be responsible for recruiting and scaling the Customer Marketing team.
Remote
As our Head of Customer Marketing, you will play a pivotal role in shaping our customer lifecycle marketing strategies. You will be focused on the engagement of customers from onboarding through advocacy in close alignment with our Demand Generation, Sales, and Operations teams to increase our customer engagement, retention, and progression from purchase to advocacy. You will be responsible for customer program execution that results in strong customer relationships and increased net dollar retention across the Nextiva customer base.
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