Engage customer accounts and individual users across multiple touchpoints within their lifecycle, to create an ongoing conversation and frictionless engagement, leveraging insight for contextually personalized communications along each user journey.
Meet your customers where they are
Post sale, your customers start a new journey! They now visit new platforms, such as your product dashboard, support forum, community, blog, or training portal, and each user creates an individual journey and engagement pattern that provides key insights.
Trigger, context, and journey based
Make engagement contextual to the user post-sale journey.
Omnichannel and actionable
Additional Platform Features
Want to learn more about Crowdvocate's free industry content and professional community?
Crowdvocate has a wealth of free resources for customer marketers – monthly webinars, industry Slack group, industry job board, an expert zone, blogs and guest-blogs from the industry, and more.